Facing the COVID-19 outbreak and its impact on travel arrangements, Turkish Airlines hereby provides passengers with the below latest travel updates.
Flexible Change on Tickets: For customers who purchased domestic and international flight tickets between 21 March 2020 and 21 April 2020, you can change your ticket without penalty or change to open ticket. The new travel itinerary has to be completed by 28 February 2021. Customers have to settle the fare differences but change fee will be waived one time only by the airline. Please refer to the details announced by Turkish Airlines.
If your booking is made via hutchgo.com, please kindly email us to firstname.lastname@example.org for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 / USD55 handling fee per ticket. Please feel free to refer more details at our FAQ page.
Terms and conditions apply for the above travel updates
Latest information as at 7 Apr 2020
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About Turkish Airlines
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Turkish Airlines is the national flag carrier of Turkey. As the largest mainline carrier in the world by number of passenger destinations, Turkish Airlines flight routes cover 315 global destinations in Europe, Asia, Africa and the Americas. In April 2019, Turkish Airlines had switched its entire operation to the new Istanbul airport from its existing hub at Ataturk International Airport. By the time when the project completed in 2027, it should become the busiest airport in the world with six runways and four terminals, which believes to accommodate 200 million passengers a year.
Miles&Smiles is the frequent flyer program of Turkish Airlines. By earning miles every time you fly, members can also enjoy benefits ranging from travel, health to more! Earned miles can be used on either Turkish Airlines flights, or flights operated by the Star Alliance Network. Enjoy flying with Turkish Airlines!
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