Facing the COVID-19 outbreak and its impact on travel arrangements, Singapore Airlines hereby provides passengers with the below latest travel updates.
Extend Travel Validity: For customers who booked Singapore Airlines’ tickets on or before 15 March 2020 with travel dates up to 31 May 2020, Singapore Airlines will retain the value of your ticket and extend its validity. Customers can rebook at a later date and the new itinerary must be completed by 31 March 2021. Rebooking fee will be waived by the airline. Please refer to the details announced by Singapore Airlines.
If your booking is made via hutchgo.com, please kindly email us to cs.my@hutchgo.com for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 / USD55 handling fee per ticket. Please feel free to refer more details at our FAQ page .
Terms and conditions apply for the above travel updates
Latest information as at 8 Apr 2020
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About Singapore Airlines
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Singapore Airlines (SIA) is the flag carrier airline of Singapore with its hub at Singapore Changi Airport. Singapore Changi Airport is also rated the World’s Best Airport by Skytrax for the seventh consecutive year since 2013. Singapore Airlines flights operate from Malaysia to 62 international destinations across six continents. It has a fleet size of 137 aircrafts and it was the launch customer for the Airbus A380. Highly recognized in the airline industry, Singapore Airlines ranks among the top 15 carriers worldwide in terms of commercial kilometers flown and it is also a member of the Star Alliance. The airline offers First, Business, Premium Economy and Economy class.
Singapore Airlines has several codeshare agreements with airline partners, including Malaysia Airlines, Turkish Airlines, SilkAir.Joining Singapore Airlines’ frequent flyer program the KrisFlyer, which is also comprised of SilkAir and Scoot, members can start earning miles at their air travel with any Star Alliance airlines. Members can enjoy various exclusive benefits and rewards with KrisFlyer.
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