COVID-19 Travel Advisory
Facing the COVID-19 outbreak and its impact on travel arrangements, Qatar Airways hereby provides passengers with the below latest travel updates.
Travel Rebooking: For customers who had booked or planning to book Qatar Airways for travel up to 30 September 2020, customers can change the travel date free of charge or exchange for a future travel voucher with 10% additional value. Please refer to the
details announced by Qatar Airways.
Flight Refund: For customers who had booked or planning to book Qatar Airways for travel up to 30 September 2020, all applicable refund penalties will be waived if flight cancellations are performed before departure. Please refer to the
details announced by Qatar Airways.
If your booking is made via hutchgo.com, please kindly email us to
cs.my@hutchgo.com for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 handling fee per ticket. Please feel free to refer more details at
our FAQ page.
Terms and conditions apply for the above travel updates
Latest information as at 3 Apr 2020