Facing the COVID-19 outbreak and its impact on travel arrangements, Malindo Air hereby provides passengers with the below latest travel updates.
Flight Cancellations: Refunds will be in travel vouchers. The change fee will be waived one time by the airline and fare difference applies. Please refer to the details announced by Malindo Air.
If your booking is made via hutchgo.com, please kindly email us to firstname.lastname@example.org for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 / USD55 handling fee per ticket. Please feel free to refer more details at our FAQ page.
Terms and conditions apply for the above travel updates
Latest information as at 8 Apr 2020
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About Malindo Air
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Malindo Airways Sdn Bhd (Malindo Air) is a Malaysia hybrid-full service carrier. Headquartered in Petaling Jaya, Selangor, Malaysia, it is owned by Indonesian Lion Air Group. The name Malindo signifies a cooperative pact between Malaysia and Indonesia. Malindo Air operates from the Kuala Lumpur International Airport and the Sultan Abdul Aziz Shah Airport to over 40 destinations across Asia and Australia. One of the young fleets that Malindo Air operates is the Boeing 737-900ER for both domestic and international flights and it is also the first airline in operating this brand new dual-class layout B737-900ER in Malaysia.
Malindo Air codeshares with Turkish Airlines and Batik Air. It also has interline agreements with Oman Air, Qatar Airways, Turkish Airlines. The frequent flyer program of Malindo Air is Malindo Miles. Members can earn miles every time when you fly and enjoy exclusive privileges and additional benefits.
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