COVID-19 Travel Advisory
Facing the COVID-19 outbreak and its impact on travel arrangements, Malindo Air hereby provides passengers with the below latest travel updates.
Flight Cancellations: Refunds will be in travel vouchers. The change fee will be waived one time by the airline and fare difference applies. Please refer to the details announced by
Malindo Air.
If your booking is made via hutchgo.com, please kindly email us to
cs.my@hutchgo.com for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 handling fee per ticket. Please feel free to refer more details at
our FAQ page.
Terms and conditions apply for the above travel updates
Latest information as at 8 Apr 2020