COVID-19 Travel Advisory
Facing the COVID-19 outbreak and its impact on travel arrangements, Emirates hereby provides passengers with the below latest travel updates.
Extend Travel Validity: For customers who had booked Emirates’ ticket before 31 May 2020, you can keep your ticket for the future. Emirates will extend its validity to 24 months from the date of original booking. The fare amount paid for the original booking will be accepted for any flight to the same destination or region at any time with no fees charged. Simply just call Emirates to reschedule the flight whenever you are ready to book your next trip. Please refer to the
details announced by Emirates.
Travel Voucher: For customers who had booked Emirates’ ticket before 31 May 2020, another option is to convert the original booking into a travel voucher. Please refer to the
details announced by Emirates.
If your booking is made via hutchgo.com, please kindly email us to
cs.my@hutchgo.com for assistance. By stating clearly of your booking number and departure date on the email subject, we will reply you as soon as possible to ensure our customers to receive timely assistance. As airlines have been continually reviewing their policies, we will handle customer’s cases based on different airlines’ policies and we will charge HKD420 handling fee per ticket. Please feel free to refer more details at
our FAQ page.
Terms and conditions apply for the above travel updates
Latest information as at 3 Apr 2020